Policies | CrossFit Tusky Valley

CROSSFIT TUSKY VALLEY, LLC

Effective Date: May 1, 2026

CrossFit Tusky Valley, LLC ("CrossFit Tusky Valley," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, contact forms, booking forms, PushPress forms, Meta/Facebook/Instagram lead ads, social media pages, email, phone, text message, or other communication channels.

By using our website, submitting a form, contacting us, registering for a program, purchasing a membership, or participating in services offered by CrossFit Tusky Valley, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Mailing address, when needed
Date of birth or age, when needed for participation eligibility
Parent or guardian information for youth programs, when applicable
Emergency contact information
Fitness goals, health interests, or training preferences
Membership, billing, and payment-related information
Information submitted through website forms, PushPress forms, Meta/Facebook/Instagram lead ads, booking forms, or other inquiry forms
Communication records, including emails, text messages, phone calls, and social media messages
Photos, videos, or other media, when allowed under applicable releases and gym policies

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, referral source, and general website usage data.

2. HOW WE COLLECT INFORMATION

We may collect information through:

Our website
Website contact forms
PushPress forms, booking tools, payment tools, and membership systems
Meta/Facebook/Instagram lead ads and advertising forms
Social media pages and messages
Link pages or third-party booking links
Email, phone, and text communications
In-person inquiries
Membership registration forms
Waivers, agreements, and program registration forms
Event, seminar, trial, intro, or class sign-up forms

3. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

Responding to inquiries
Scheduling consultations, intro sessions, trial classes, or appointments
Providing fitness, coaching, membership, and related services
Managing memberships, billing, payments, cancellations, and account communication
Sending important updates about your membership, schedule, policies, or services
Following up with prospective members who request information
Providing information about programs, events, promotions, or services
Operating and improving our website, advertising, and customer experience
Running Meta/Facebook/Instagram advertising and lead follow-up
Maintaining safety, emergency contact, and participation records
Complying with legal, accounting, insurance, contractual, or administrative obligations
Protecting the rights, safety, and property of CrossFit Tusky Valley, its members, staff, and participants

4. META, FACEBOOK, INSTAGRAM, AND ONLINE ADVERTISING

CrossFit Tusky Valley may use Meta/Facebook/Instagram advertising tools, lead forms, tracking tools, pixels, or similar technologies to advertise our services and communicate with people who request information.

If you submit your information through a Meta/Facebook/Instagram lead ad or similar advertising form, we may use that information to contact you about the specific program, offer, membership, class, event, or service you requested.

We may also use website and advertising data to understand how people interact with our ads and website, improve our marketing, and reach people who may be interested in our services.

Your use of Meta, Facebook, Instagram, or other third-party platforms is also subject to those companies’ own privacy policies and terms.

5. PUSHPRESS AND THIRD-PARTY SERVICE PROVIDERS

CrossFit Tusky Valley may use third-party service providers to operate the business, including but not limited to PushPress, website hosting providers, payment processors, email or text communication platforms, scheduling tools, advertising platforms, analytics providers, and other business software.

These providers may process personal information only as needed to provide services to CrossFit Tusky Valley.

We are not responsible for the privacy practices of third-party websites, apps, platforms, or services that are not controlled by CrossFit Tusky Valley.

6. PAYMENT INFORMATION

Memberships and purchases may be processed through third-party payment processors or business management systems.

CrossFit Tusky Valley does not intentionally store full credit card or bank account numbers directly on its website. Payment information is handled through secure third-party payment systems according to their own privacy and security practices.

7. TEXT MESSAGES, EMAILS, AND COMMUNICATIONS

By providing your phone number or email address, you agree that CrossFit Tusky Valley may contact you regarding your inquiry, appointment, membership, billing, schedule, program, or services.

We may also send promotional or informational messages related to CrossFit Tusky Valley programs, events, offers, or updates.

You may opt out of promotional emails or text messages by following the unsubscribe instructions, replying STOP when applicable, or contacting us directly. Even if you opt out of marketing messages, we may still contact you about important account, billing, safety, legal, or service-related matters.

8. PHOTO AND VIDEO INFORMATION

CrossFit Tusky Valley may collect or use photos and videos for marketing, website, advertising, and social media purposes when permitted by applicable waivers, releases, or consent forms.

If you have questions about photo or video use, or if you wish to request that a specific image not be used in future marketing, please contact us.

9. CHILDREN AND YOUTH PARTICIPANTS

CrossFit Tusky Valley may offer youth, kids, teen, or specialty programs at select times.

For participants under 18, information should be provided by a parent or legal guardian. We may collect information necessary to register the child, communicate with the parent or guardian, manage participation, and support safety.

We do not knowingly collect personal information from children directly without parent or guardian involvement.

10. HOW WE SHARE INFORMATION

CrossFit Tusky Valley does not sell personal information.

We may share personal information only when reasonably necessary, including:

With service providers who help operate the business
With payment processors and membership management systems
With advertising, website, analytics, or communication platforms
With legal, insurance, accounting, or professional advisors
When required by law, subpoena, court order, or government request
To protect the safety, rights, property, or legal interests of CrossFit Tusky Valley, its staff, members, participants, or others
In connection with a business transfer, restructuring, or sale, if applicable

11. DATA SECURITY

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, online platform, payment system, email system, or method of electronic storage is completely secure. We cannot guarantee absolute security of information transmitted electronically.

12. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, manage memberships, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support insurance, accounting, or administrative purposes.

13. YOUR PRIVACY CHOICES

You may contact CrossFit Tusky Valley to request that we:

Update your contact information
Correct inaccurate information
Remove you from marketing communications
Delete certain personal information, when legally and practically possible
Answer questions about how your information is used

Some information may need to be retained for legal, billing, insurance, safety, contractual, or business record purposes.

14. LINKS TO OTHER WEBSITES

Our website, social media pages, ads, or communications may include links to third-party websites or platforms, including PushPress, Meta/Facebook/Instagram, Linktree, payment processors, scheduling tools, or other services.

We are not responsible for the content, security, or privacy practices of third-party websites or platforms.

15. CHANGES TO THIS PRIVACY POLICY

CrossFit Tusky Valley may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Continued use of our website, forms, services, or communication channels after an update means you accept the updated Privacy Policy.

16. CONTACT INFORMATION

If you have questions about this Privacy Policy or how your information is handled, please contact:

CrossFit Tusky Valley, LLC

Website: www.crossfittuskyvalley.com

Phone: 330-234-8877

Email: rominawaddell@crossfittuskyvalley.com

Location: New Philadelphia, Ohio

17. LEGAL NOTE

This Privacy Policy is intended to describe CrossFit Tusky Valley’s general privacy practices. It does not replace any membership agreement, cancellation policy, liability waiver, medical disclosure, media release, or other signed agreement between CrossFit Tusky Valley and its members or participants.